Privacy Policy
Last updated: December 17, 2025
1. Introduction
BoxQR ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name and email address when you create an account
- Payment information when you subscribe to our Pro plan (processed by Stripe)
- Content you upload, including box names, descriptions, locations, and photos
Automatically Collected Information
When you use our service, we automatically collect:
- Device information (browser type, operating system)
- IP address and approximate location
- Usage data (pages visited, features used)
3. How We Use Your Information
We use the collected information to:
- Provide and maintain our service
- Process transactions and send related information
- Send administrative emails (password resets, service updates)
- Respond to customer service requests
- Improve our service and develop new features
- Monitor and analyze usage patterns
4. Information Sharing
We do not sell your personal information. We may share your information in the following situations:
- Service Providers: With third parties that help us operate our service (e.g., Stripe for payments, cloud hosting providers)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Public Boxes: If you make a box public, its contents are viewable by anyone with the QR code or link
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. Deleted boxes are kept in trash for 30 days before permanent deletion.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Delete your account and associated data
- Export your data
- Opt out of marketing communications
8. Cookies
We use cookies and similar technologies to maintain your session, remember your preferences, and improve your experience. You can control cookies through your browser settings.
9. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect information from children under 13.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@boxqr.io